Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
What makes your hot tub cover services stand out from others in the Smoky Mountain region?
1. Made for the Mountains: Our covers are built specifically for the unique climate of the Smokies—handling sudden weather shifts, snow loads, strong UV, and forest debris.
2. Local Service, Fast Turnaround: We’re local to Pigeon Forge, offering faster delivery, easier communication, and real support when you need it.
3. Custom Fit, Not Compromise: Our covers are tailored to your spa, ensuring a snug, energy-efficient seal that generic covers can’t match—perfect for everything from brand-new units to older, irregular tubs.
4. Rental-Ready Durability: Unlike standard covers that wear down with guest use, ours are designed for high-use rental cabins—easy to lift, secure, and built to last through every booking season.
5. Built for Looks and Longevity: We combine mountain-rugged construction with clean, professional finishes, so your cover doesn’t just protect—it enhances the look of your deck or cabin.
Can you describe the process customers go through when ordering a hot tub cover from you, from start to finish?
1. Contact Us: Reach out by phone, message, or through our website. We’ll answer questions, explain options, and guide you through the next steps.
2. Provide Measurements: We’ll walk you through how to measure your hot tub (or you can give us the brand and model). For custom shapes, we can provide a template guide.
3. Choose Your Cover: Pick your color, insulation thickness, and any add-ons like double stitching, handles, or locking straps. We’ll help you choose what fits your needs and budget.
4. Confirm and Pay: Once everything’s set, we’ll send you a final quote. After you approve, payment is collected, and we begin production.
5. Production & Delivery: Your cover is custom-made to order. Most orders are ready in 2–3 weeks. We’ll arrange local delivery, pickup, or shipping depending on your location.
6. Install & Enjoy: When your cover arrives, it’s ready to use right out of the box—no tools or setup required. Just cover your spa and relax.
Besides just selling them, what other services related to hot tub covers do you offer (e.g., installation, maintenance, repair)?
Yes! We offer full-service convenience—We’ll come to your location to measure your hot tub, deliver your new cover, and even dispose of the old one for you. No hassle, no heavy lifting—just easy, professional service from start to finish.
Promotional offer
Don't miss out on the chance to save while enjoying the quality and service you love. Keep an eye on this space for the latest updates and grab these amazing deals while they last!